Privacy policy
NEVERWITHOUT COSMETICS PRIVACY POLICY
This Privacy Policy describes how your personal data is collected, used, and shared when you use or make a purchase from the NeverWithout.de website.
PERSONAL DATA WE COLLECT
When you visit the website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the website, we also gather information about the specific web pages or products you access, the websites or search terms that led you to the website, and details about how you interact with the site. We refer to this automatically collected information as "Device Information."
We collect Device Information through the following technologies:
- "Cookies" are data files stored on a device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files" record actions on the website and capture data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- "Web Beacons," "Tags," and "Pixels" are electronic files used to capture information about your navigation on the website.
When you make a purchase or attempt to make a purchase through the website, we also gather specific information about you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
In this Privacy Policy, "personal data" refers to both Device Information and Order Information.
HOW WE USE YOUR PERSONAL DATA
We generally use the Order Information we collect to fulfill orders received through the website (including processing payment information, providing shipping, and sending invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risks or fraud; and Provide information or advertising related to our products or services to you, in accordance with your privacy preferences.
We use the Device Information we collect to screen for potential risks and fraud (particularly your IP address) and for the overall improvement and optimization of our website (e.g., by analyzing customer navigation patterns and interactions with the site, and assessing the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL DATA
We share your personal data with third parties that assist us in using your personal data as described above. For example, we use Shopify to operate our online store. For more information about how Shopify uses your personal data, please see their privacy policy at https://www.shopify.com/legal/privacy. Additionally, we use Google Analytics to understand how our customers use the website. For more information about how Google uses your personal data, please see their privacy policy at https://policies.google.com/privacy?hl=en. You can deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal data to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or protect our rights.
BEHAVIORAL ADVERTISING
As mentioned above, we use your personal data to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can deactivate targeted ads here:
- FACEBOOK – https://www.facebook.com/settings/?tab=ads
- GOOGLE – https://www.google.com/settings/ads/anonymous
- BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can deactivate some of these services through the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our website's data collection and usage practices when we receive a "Do Not Track" signal from your browser.
YOUR RIGHTS
If you are a resident of Europe, you have the right to access your personal data that we possess, and to request its correction, updating, or deletion. If you wish to exercise this right, please contact us using the contact details below. Additionally, if you are a European resident, please note that we process your data to fulfill contracts with you (e.g., if you place an order through the website) or to pursue our legitimate business interests as mentioned above. Please also be aware that your data may be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the website, we retain your Order Information for our records unless you request us to delete this data.
MINORS
The website is not intended for individuals under the age of 16.
CHANGES
We may occasionally update this Privacy Policy to reflect changes in our practices, or for other operational, legal, or regulatory reasons.
CONTACT
For more information about our data protection practices, if you have questions, or wish to file a complaint, please contact us via email at info@neverwithout.de or by mail using the address provided below: Sandweg 11, Obertshausen, Hessen, 63179, Germany.
